Terms of Use
Terms of Use for the Bucktool Online Store
By accessing or using this website and online store (hereinafter: “Website”), the user confirms that they have read, understood and accepted these Terms of Use. If you do not agree with these terms, please refrain from using this Website.
Bucktool reserves the right to modify the Website, its content, features, or access conditions at any time without prior notice, including temporary unavailability, technical updates, partial or full service suspension, or other changes required for maintenance and security.
Users agree to use this Website in accordance with applicable laws of the European Union, good online conduct, and without violating the rights of other users or third parties.
Prohibited Actions
- Unauthorized copying, downloading, modifying, or distributing Website content;
- Uploading or inserting malicious code, viruses, or other harmful technologies;
- Attempting unauthorized access to administrative areas or restricted functionalities;
- Any actions that disrupt, overload, or impair the Website’s normal functionality.
Bucktool is not responsible for damages arising from the use or inability to use the Website, including technical issues, interruptions, data loss, security incidents, or unavailability.
Intellectual Property
All content on this Website—including but not limited to text, images, graphics, logos, videos, product information, and source code—is protected by copyright and intellectual property laws. The content is either owned by Bucktool or used with valid authorization.
Any reproduction, distribution, modification, public display, or commercial use of the Website content without prior written permission is strictly prohibited.
User Accounts
When creating an account on the Bucktool online store, the user acknowledges that the store operates on the Connect Marketplace platform. A single user account may provide access to multiple stores operating on the Connect Marketplace network.
Users are responsible for providing accurate information during registration and for safeguarding their login credentials. Any unauthorized use of a user account must be reported immediately.
By registering, the user agrees that certain account and activity data may be used for purchasing processes, customer support, fraud prevention, and improving user experience across Connect Marketplace stores.
Third-Party Links
The Website may contain links directing users to third-party websites. Bucktool is not responsible for the content, accuracy, or privacy practices of these external websites.
Order Cancellation & Returns
Users may cancel an order before it has been shipped. For cancellation requests, please contact customer support at: info@buck-tool.com.
If you have received the goods and wish to return them, you may do so under the applicable EU consumer rights legislation governing online purchases. Returns must be initiated within the legal return period applicable in your country of residence.
Bucktool will provide a refund using the same payment method used for the original transaction, unless otherwise agreed. Refunds may be withheld until returned goods are received or until proof of return shipment is provided.
The cost of returning goods is borne by the customer unless otherwise stated.
Consumer Responsibilities
Consumers are responsible for any diminished value of returned items resulting from handling beyond what is necessary to determine their nature, characteristics, and functioning.
Online Dispute Resolution
In accordance with Regulation (EU) No 524/2013, consumers may submit disputes regarding goods or services purchased online through the European Commission’s Online Dispute Resolution (ODR) Platform.
You may access the ODR Platform through the following link:
Online Dispute Resolution Platform
This policy was last updated on 01. December 2025.